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Website Terms of Use

These Terms were last updated on 26 January 2020.


These terms and conditions (‘Terms’) set out the terms and conditions on which you may access and use the Brompton website (the ‘Website’) and (if applicable) purchase any products via the Website.
Please read these Terms carefully before using any aspect of the Website as, by accessing or using the Website and (if applicable) by purchasing any products via the Website, you indicate that you accept these Terms and agree to abide by them. If you do not agree to these Terms, you must not use or access the Website.
We will process any personal data provided to us in line with our privacy policy . The Website is owned and operated by Brompton Bicycle Limited, a company registered in England and Wales under company number 1261512 with registered address at Unit 1, Ockham Drive, Greenford, London, UB6 0FD. In these Terms we use ‘Brompton’, ‘we’, ‘our’ and ‘us’ to refer to Brompton Bicycle Limited.

If There is a Problem with your Product

If you have any questions or complaints about your product, please contact our Customer Service Team through this webpage.
We are under a legal duty to supply products that are in conformity with these Terms, and are as described, fit for purpose and of satisfactory quality. Nothing in these Terms will affect your legal rights.
In certain circumstances you will have a legal right to reject a faulty product. If you are entitled to reject a product and you wish to exercise that right, you must either return the product in person to the Brompton store where you collected it (if applicable), send it back to us, or (if it is not suitable for sending) allow us to collect it from you. We will pay the costs of postage or collection. 


All bicycles purchased through the Website are covered by a 2-year unlimited mileage warranty for the main frame components, commencing from the date of sale. This can be extended to 7-years by registering your new bicycle on the My Brompton section of the Website. Other non-wearing parts on your bicycle (crank arms, brake calipers, mudguards, etc.) are covered by a 2-year warranty. Full terms and conditions of the warranty are available here.
To make a claim under the warranty please contact your local authorised Brompton dealer. For help finding your closest dealer please follow this link or contact our Customer Service Team through this webpage.

Prohibited uses of the Website

In using the Website, you are prohibited from:
• any unlawful use or any use inconsistent with these Terms including acting fraudulently or maliciously – for example, any hacking into or inserting malicious code, such as viruses, or harmful data, into the Website, any service or operating system;
• infringing our intellectual property rights or those of any third party in relation to your use of the Website;
• transmitting any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Website;
• using the Website in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
• collecting or harvesting any information or data from any Website or our systems or attempting to decipher any transmissions to or from the servers running any Website.

Intellectual Property Rights

All intellectual property rights in the Website and any and all material published on or available via the Website (including but not limited to text, graphics, photos, logos, button icons, images, trade marks, audio and audio visual clips, databases, data compilations, documents, data and software) throughout the world belong to us (or our licensors) and the rights in the Website and any such material are licensed (not sold) to you subject to these Terms. You have no rights in, or to, the Website or the material published on or available via the Website other than the limited right of use in accordance with these Terms. For the avoidance of doubt you may not, without our prior written consent:
• copy, reproduce, use or otherwise deal with any content on the Website;
• modify, distribute or re-post any content on the Website for any purpose; or
• commercially exploit the content of the Website.

Computer Viruses

We will use reasonable endeavours to ensure that no part of the Website will contain or spread any viruses or other malicious code. However, we recommend that you ensure that computers/devices used to access the Website run up-to-date anti-virus software as a precaution.

Our Liability to You

These Terms are not intended to, and shall not , limit or exclude any liability that we are not permitted to limit or exclude under applicable law , including our liability for personal injury or death caused by our negligence, for fraud or fraudulent misrepresentation, or for our breach of applicable consumer laws or your statutory rights as a consumer.
We are only responsible for losses that are a foreseeable consequent of our breach of these Terms. We will not be liable to you to the extent we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) do or fail to do or due to evens which are beyond our reasonable control.
We only supply products for domestic and private use. We will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with these terms and conditions of Terms and/or your use of the Website , shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions affects your rights as a consumer to rely on such mandatory provisions of local law.

Third Party Rights

Only you and Brompton shall be entitled to enforce these Terms. No other person shall be entitled to enforce any of these Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise. However, we may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and will ensure that the transfer does not affect your rights under these Terms.

Ending your rights under these Terms

We may end your rights to use the Website if you break these Terms in a serious way. If you can put what you have done right, we may give you a reasonable opportunity to do so.
If we end your rights to use the Website you must stop all activities authorised by these Terms, including your use of the Website.

Online Dispute Resolution

Brompton currently does not participate in the alternative dispute resolution procedure accessible through the EU Online Dispute Resolution Website.

Changes to these Terms

We reserve the right to change and update these Terms from time to time, in order to reflect changes in law or best practice, changes in our business practices, or to deal with additional features of functionalities which we may introduce to the Website or products available via the Website.
We will notify you in advance of any material changes to these Terms via messaging on the Website. By continuing to use the Website after changes are notified and have come into effect, you are accepting those changes and will be bound by them. If you do not agree to any changes, you should immediately cease using the Website. However, the terms and conditions that apply to the contract for any purchase of our products shall be those that were in force at the time the contract was formed.